Shipping & Customs

Shipping & Customs (U.S. & International)

Deadlines and Carriers

Delivery is carried out by specialized third-party carriers for heavy freight (pallets, bulk, parcels). Shipping deadlines are provided for informational purposes only and are not guaranteed.

Inspection upon Receipt, Signature, and Transport Claims

• Mandatory Signature: A signature is required upon delivery for all shipments, without exception. It is the customer's responsibility to ensure that an authorized person is present to receive and sign the transport bill of lading (Bill of Lading).

• Inspection Procedure: It is the customer's responsibility to inspect the exterior condition of parts and packages upon receipt. In the event of breakage or damage noted during transport:

  1. The customer must take clear photographs of the damage and packaging.

  2. Immediately report the issue to the carrier on the bill of lading (Bill of Lading).

  3. Inform D. Langlois Pièces Usagées within a maximum period of 48 hours following receipt.

Export Regime and Customs Fees (U.S. and International)

• For all shipments outside Canada (particularly to the United States), sales are made according to the golden rule where the buyer assumes all border fees.

• Fees at the Buyer's Expense: All customs duties, import taxes, customs brokerage fees (brokerage fees), inspection fees, or transshipment fees charged by U.S. or international customs are the exclusive responsibility of the buyer.